Cookie Policy

Cookies are small text files stored on your device, such as a computer, tablet, or mobile phone, when you visit a website. They contain information that allows a website to recognise your device and remember your preferences or actions over time. Cookies serve various functions, from ensuring a website operates correctly to personalising your browsing experience and delivering targeted advertising. They are widely used to make websites work more efficiently and to provide valuable information to website owners.

Wazamba uses cookies to enhance your experience, understand how our services are used, and to improve our offerings. These files do not typically contain personally identifiable information directly, but they can be linked to information that identifies you if you have provided it to us, for example, by creating an account.

At Wazamba, we utilise cookies for several important purposes. These include maintaining the security and integrity of our platform, remembering your preferences to personalise your experience, analysing website traffic and user behaviour to improve our services, and delivering relevant marketing communications. Our use of cookies is designed to provide you with a more efficient, secure, and enjoyable gaming environment.

We categorise the cookies we use into several types, each serving a distinct function. Understanding these categories will help you manage your cookie preferences effectively. Our commitment is to transparency regarding our data practices, including how we use cookies.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the Wazamba website. Without these cookies, our services would not function correctly, and you would be unable to access core features. They enable basic functions such as page navigation, accessing secure areas of the website, and maintaining your login session as you move between different pages.

These cookies do not gather information about you that could be used for marketing purposes or to remember where you have been on the internet. They are typically set only in response to actions made by you which amount to a request for services, such as logging in or filling in forms. Due to their necessity for the website's operation, essential cookies cannot be disabled through our cookie consent tool, though you can manage them via your browser settings, which may impact website functionality.

• Session Management: These cookies keep you logged in as you navigate through the Wazamba platform.
• Security: They help detect and prevent security threats and ensure the secure delivery of our services.
• Compliance: Certain essential cookies are used to ensure we comply with regulatory requirements, such as age verification.

Analytics cookies collect information about how visitors use the Wazamba website, for instance, which pages are visited most often, and if they receive error messages from web pages. These cookies gather aggregated and anonymised data, meaning the information cannot be used to identify you personally. Their sole purpose is to improve how our website works and to understand what interests our users.

By understanding user behaviour, we can optimise our website's layout, content, and functionality, ultimately enhancing your overall experience. This data helps us identify areas for improvement and ensures that Wazamba continues to offer a user-friendly and engaging platform.

• Website Performance: We use these to monitor the performance of our website and identify any technical issues.
• User Engagement: They help us understand which features and content are most popular among our players.
• Optimisation: Data from analytics cookies informs decisions about website improvements and new feature development.

Functional cookies allow the Wazamba website to remember choices you make and provide enhanced, more personal features. For example, they can remember your username, language preference, or the region you are in. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

By remembering your preferences, functional cookies contribute to a more tailored and convenient experience when you visit Wazamba. They save you the effort of re-entering information or re-selecting preferences each time you visit.

• Preference Retention: Remembering your chosen language or currency settings.
• Personalised Content: Displaying content relevant to your past interactions or preferences.
• User Interface Customisation: Storing settings related to the website's appearance.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

Wazamba uses these cookies to present you with promotional offers and information about our services that we believe may be of interest to you, both on our site and on other websites you visit. This helps us ensure our marketing efforts are efficient and targeted.

• Targeted Advertising: Delivering ads based on your browsing history and interests.
• Campaign Measurement: Tracking the performance of our advertising campaigns.
• Retargeting: Showing you relevant ads for Wazamba after you have left our site.

In addition to the cookies set by Wazamba, we also allow certain third-party providers to place cookies on your device. These third-party cookies are set by domains other than our website. They are typically used for analytics, advertising, and social media integration. For example, we might use third-party analytics services to help us understand how users engage with our site, or third-party advertising partners to manage our ad campaigns.

Wazamba carefully selects its third-party partners and ensures they adhere to strict data protection standards. We do not have direct control over these cookies, and their use is governed by the respective third parties' privacy policies. We encourage you to review the privacy and cookie policies of these third parties to understand their data practices.

• Analytics Providers: Such as Google Analytics, to gather anonymous usage statistics.
• Advertising Partners: To manage and deliver relevant advertisements.
• Social Media Platforms: For features like sharing content or connecting your social media accounts.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie. Session cookies are temporary and typically expire once you close your browser. They are primarily used to link your actions during a single browsing session.

Persistent cookies, on the other hand, remain on your device for a set period, which can range from a few minutes to several years, or until you delete them. These cookies are used to remember your preferences or actions across multiple browsing sessions. For example, a persistent cookie might remember your login details so you do not have to enter them every time you visit Wazamba.

The specific expiry periods for each type of cookie used on Wazamba are detailed within our cookie consent tool, which you can access at any time.

You have the right to choose whether to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Wazamba website and its features.

When you first visit Wazamba, you will be presented with a cookie consent banner, allowing you to manage your preferences. You can adjust your cookie settings at any time through this banner or directly within your browser settings. Be aware that disabling certain cookies, especially essential ones, may affect the functionality and your experience on our website.

• Browser Settings: Most browsers allow you to control cookies through their settings preferences. You can set your browser to block all cookies, accept only certain types of cookies, or notify you when a cookie is being sent.
• Cookie Consent Tool: Our website provides a dedicated tool where you can review and adjust your cookie preferences for non-essential cookies.
• Third-Party Opt-Outs: For some third-party advertising cookies, you can opt-out directly through their respective opt-out mechanisms.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, Wazamba does not currently respond to DNT signals.

We are committed to providing transparency about our data practices, and we encourage you to use the cookie management tools available on our site and in your browser to control your cookie preferences. Our focus remains on allowing you to manage your data choices actively rather than relying on DNT signals.

Wazamba may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies.

Significant changes will be communicated through a prominent notice on our website or directly to you via email, where appropriate. Your continued use of the Wazamba platform after any changes to this policy will constitute your acceptance of such changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact our support team. We are committed to addressing your inquiries and providing clarification regarding our data practices.

You can reach us through the contact methods provided on the Wazamba website, including live chat, email, or our dedicated support page. Our team is available to assist you with any questions you may have.